Last updated: July 2026
All plans include a free trial period. No payment is collected until the trial ends and you choose to continue.
Monthly subscriptions can be cancelled at any time. We do not offer prorated refunds for partial months, but you retain access until the end of the billed period.
Yearly subscriptions cancelled within the first 14 days of a billing cycle are eligible for a full refund. After 14 days, refunds are considered case by case.
Refunds for Enterprise agreements are governed by the terms in your specific contract with our sales team.
Email billing@carepulsecrm.com with your clinic name and account email. Requests are typically processed within 5–7 business days.