FAQ

Answers to common questions

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How much does CarePulse cost?

Plans start at ₹1,499/month for a single clinic. Pricing scales with staff logins and branches — see the Pricing page for full details, or talk to us for an Enterprise quote.

Is patient data secure on CarePulse?

Yes. All plans include encrypted data storage, automatic daily backups, role-based access control and full audit logs on every record change.

What kind of support is included?

Starter plans include email support. Professional plans get priority support, and Enterprise customers are assigned a dedicated account manager.

Can I migrate data from my existing system?

Yes. Our team helps migrate patient records, appointment history and billing data from spreadsheets or most existing clinic software during onboarding.

How does billing and invoicing work?

You can generate invoices per visit or per treatment package, track pending payments, and log expenses — all from the same dashboard used for scheduling and records.

Is CarePulse cloud-based? Do I need to install anything?

CarePulse runs entirely in the cloud. There's nothing to install — log in from a browser on desktop, tablet or mobile, or use the mobile app.

Can I manage multiple branches on one account?

Yes, on Professional and Enterprise plans. You get centralized reporting alongside branch-level scheduling, staff and billing management.

Is there a free trial?

Yes, every plan starts with a free trial and no credit card is required to get started. Book a demo and we'll set your trial account up.

Still have questions?

Book a live demo and we'll walk through anything specific to your practice.